| ISP Reviews |
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jpjvergne
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| Date Posted: |
9/12/2005 6:17:57 PM
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Signed up for the service 4 days ago, login id was not correctly enterred on mfire's end. Data base error result meant no ISP ! Their 24 hour technical support never returned 2 telephone messages and one email. When their supervisor was offered the choice of providing a credit for the non-existent service he didn't have the authority and wanted me to waste additional time waiting on hold. Furthermore, the same supervisor did not know the name of the company CEO! A mickey mouse operation for amateurs only.
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| Reviewer: |
whispurz
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| Date Posted: |
7/5/2005 4:35:48 PM
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This ISP is not even worth getting for FREE much less paying for it. If there was a rating less than ZERO I would have rated it that, especially for speed and performance.
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| Reviewer: |
satxumps
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| Date Posted: |
6/26/2005 9:58:48 AM
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Cancel account 2 month ago still I keep getting billed. Billing support not very helpful.They tell me to call back in a week for their decision whether I will get my money back. AVOID these people
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| Reviewer: |
tdlywnks
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| Date Posted: |
5/11/2005 6:24:11 PM
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Frequent disconnects, extremely low connection speeds that make using the internet impossible. Difficult to cancel - doesn't give an address to contact them
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| Reviewer: |
rdroberts
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| Date Posted: |
4/11/2005 10:29:27 AM
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Been with them for 5 months now. They're a little pricey. Accelerator wouldn't work on 2 occasions, called tech support, they were able to help, but not very friendly. After looking here may shop around.
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| Reviewer: |
canseeme2001
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| Date Posted: |
11/22/2004 6:04:16 PM
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Avoid this mfire, expensive , over charged and not a good services ISP that I have ever tried. They charge me twice several months, watch out!
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| Reviewer: |
onealjb
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| Date Posted: |
10/18/2004 10:44:56 AM
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Since their "upgrade" the webmail has been horrid, constantly down, not very functional at all. Until the upgrade it was really good.
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| Reviewer: |
dangto
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| Date Posted: |
10/3/2004 12:18:11 AM
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Be careful with Mfire services , Mfire will cheat you please read their argreement .
If you will look down the user agreement to the number (3). The second paragraph under that number, Example 2 states: "b.Example 2. If you sign up for theService on the 31st of January, you will be charged for the entire month of January." . When I sign up Mfire in the year 2003 , Mfire didn't has this argreement, but when I cancel Mfire service in Sep 25th - 2004 , Mfire has charged my credit card right after I cancel the service . They will continue do so for two more months . I have to change my credit card number to prevent Mfire from unauthorized charged . STAY AWAY FROM MFIRE or you will get robbed .
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| Reviewer: |
jack
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| Date Posted: |
8/27/2004 9:37:34 PM
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Since they redid their system--very hard to get connected; lost emails; customer service long wait and sometimes unfriendly and unhelpful etc...
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| Reviewer: |
jimfreeman
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| Date Posted: |
8/25/2004 7:07:33 AM
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Everything used to be fine but mfire just completed an upgrade (and I use the term advisedly) to their mail server . It's now basically unusable. Mail is constantly lost - they lost at least a dozen messages on me just yesterday. The QC on it must have been abysmal. Stay far, FAR away unless they fix it.
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| Reviewer: |
stephaniek16
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| Date Posted: |
7/30/2004 3:16:22 PM
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All is well, especially for a 56k. However, BEWARE! If you sign-up ber sure to do so at the BEGINNING of the month only! You pay for the entire month you sign-up in! (I signed up on the 29th; paid full month's charge for a day). Not very cool.
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| Reviewer: |
magik
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| Date Posted: |
3/31/2004 11:00:28 AM
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I am very satisfied with my MFIRE account.It is so easy..you just connect and your surf ing.They dont even require you use the software they provide.You may use your windows connection software if you would prefer.I have enjoyed this service and I will stay with them for the long haul...Only one request,can we please have MFIRE CABLE..lol.
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| Reviewer: |
tammy
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| Date Posted: |
3/26/2004 10:56:53 AM
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Love it! I am not sure what the other people are meaning by slow speed,as everyone knows..YOUR PHONE LINES determine your speed.Hard to beat the 14.95 price.Oh and GREAT tech support !
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| Reviewer: |
saundra
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| Date Posted: |
3/5/2004 3:15:50 PM
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This is a great ISP . Just dial up and surf .Very simple and easy to use with 24/7 tech support just in case you need them. I have had to call them before and they are so very polite. Thumb s up to you guys!!!!!
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| Reviewer: |
papajohn
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| Date Posted: |
2/25/2004 3:05:11 PM
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Very good isp...just dial up and surf ,dont get much better than this.I love the 24/7 tech support folks, they are very helpful.
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| Reviewer: |
AndrewsS
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| Date Posted: |
2/25/2004 1:24:35 PM
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MFire was great to setup - have no problem taking your money - but fall flat with speed, access, and customer service (as if it is a hassel to bot her them).
In the end, after repeated hang-ups, regular slow speeds (my phone line is fine), and some ok to fast connections - I had to discontinue them because they decided to send out nasty grams about reducing connection times - when they claim to have "Unlimited Internet Access".
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| Reviewer: |
microxl
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| Date Posted: |
1/27/2004 11:40:35 PM
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Switched to mFire principally because our previous ISP was blocking third party SMP T
mail. Relatives in Europe couldn't get mail
through. mFire seems to have solved that and
all is going well. Setup was pretty easy although I needed customer support to resolve a problem. Wait time was about a minute and the
service courteous and helpful. The price of $14.95 ($5.00 off if via all-free-ISP.com site )
worked for me. One thing I read many reviewers
complain about is speed. Up here in northern
NH the best I can get is 28.8 bps with ANY ISP .
The accelerator is a necessity. These speeds are
not the fault of the ISP but the lousy phone lines and old switching stations of the major
phone companies that the ISP 's have to use.
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